Privacy Policy
We, Bartlett Publications LLC and our website, www.BartlettPublications.com, (the “Company”, “us”, “our” or “we”), are committed to the protection of our users’, subscribers’, members’ and visitors’ (“you”, “you” or “users”) information. We recognize the importance of protecting all information you may share with us.
Purpose of this Privacy Policy
This Privacy Policy aims to guide you on how we collect, store, use, share and delete the information you provide to us when you access or use our website, mobile applications and other any of our products or Services (collectively, the “Services”) or when you otherwise interact with us.
Definitions
“Controller” means the natural or legal person, which, alone or jointly with others, determines the purposes and means of the processing of Personal Information. We are the Controller of your Personal Information stored at the Company.
“Personal Information” means any information relating to an identified or identifiable natural person (data subject). An identifiable natural person can be identified by reference to an identifier such as a name, an identification number, location data, an online identifier, date of birth, address, phone number, email address, username, password, language preference, method of payment, billing information (such as your credit card or debit card) and any other information required by applicable law to be treated as Personal Information.
“Processing” means any operation or set of operations performed on Personal Information or on sets of Personal Information, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise providing, alignment or combination, restriction, erasure, or destruction.
“Services” means any copy of or subscription to the documents we provide, or advertising in our publications or website, and any training we provide.
Data Protection Principles
Your privacy is important to us. We promise to follow these data protection principles:
- Processing is lawful, fair, and transparent. Our processing activities have lawful grounds. We always consider your rights before processing Personal Information. We will provide you information regarding processing upon request.
- Processing is limited to the purpose. Our processing activities fit the purpose for which Personal Information was gathered.
- Processing is done with minimal data. We only gather and process the minimal amount of Personal Information required for any purpose.
- Processing is limited with a period. We will not store your Personal Information for longer than needed or required by law.
- We will do our best to ensure the accuracy of your Personal Information.
- We will do our best to ensure the integrity and confidentiality of your Personal Information.
Data We Collect About You
Information Provided by You
We collect your Personal Information upon your consent to provide you with the Services. Generally, Personal Information is collected when you create an account (your “Account”), select a membership, subscribe to a book, newsletter, or email list, participate in a survey, contest, sweepstakes, event or promotion, buy, access, stream or download content through our Services, refer others to our Services, interact with us via social media sites, contact our customer service or ask for technical support, or otherwise communicate with us. Whatever the activity may be, we will only collect information to the extent we consider reasonably necessary to fulfill your requests and our legitimate business goals.
Information Automatically Collected About You
Log Information: When you access the Services, we log information about your use of the Services, including your Internet Protocol (“IP”) address, web request, access times, pages viewed, content you bought, access, streamed or downloaded, web browser, links clicked and the page you visited before navigating to our Services.
Cookies: When you access the Services, we or one of our advertising partners, may send one or more cookies to your computer. A “cookie” is a small bit of record-keeping information that websites often store on a user’s computer. Cookies do not include people’s names, email addresses, or other information that is personally identifiable; they are typically used to quickly identify a user’s computer and to “remember” things about the user’s visit. We may set cookies for your web browser as you visit our websites, use our products and Services or visit a website where we provide ads, content or analytics. You can disable cookies or set your browser to alert you when cookies are being sent to your computer, although this may affect your ability to view, use or access certain features of our Services. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.
Device Information: We also collect information about the mobile device or computer you use to access the Services, including the hardware model, operating system and version, unique device identifiers, device accounts, device state and mobile network information.
Geographic location: we may determine your general geographic location, provide localized content, give you customized and personalized reading recommendations for content we think will interest you, determine your interests and respond to your inquiries or requests.
Interest-Based Ads: We also use ad serving technologies that may collect information because of ad serving in the products and Services, and that may temporarily display advertisements on the Services and Service Provider sites. The information collected and used for the interest-based advertising may have : number of views of an advertisement, device unique identity or other device identifiers and settings, information about your use of the products and Services and other Internet sites including Service Provider web pages and mobile Internet sites viewed by you as well as date and time viewed, advertisements served, and response to the advertisements, if any.
These analytics tools and ad serving technologies may use server log files, web beacons, cookies, tracking pixels and other technologies to collect that information, and may combine the information collected on other of our products and Services with information collected from other Service Provider websites and mobile products and Services and with demographic, advertisement, market and other analytics surveys. Standing alone, this information may not be Personal Information; however, if we combine this information with Personal Information to serve you this interest-based advertising, we will provide you an opportunity to opt out of this combination and treat this information as Personal Information under this Privacy Policy.
How We Use Your Personal Information
We will only use your Personal Information when the law allows us to. Specifically, we use your Personal Information for:
- To provide, personalize, and improve the Services and other Services and products from us, for example by providing customized, personalized, or localized content, recommendations, features, and advertising on or outside of the Service.
- To understand how you access and use the Services to ensure technical functionality of the Services, develop new products and Services, and analyze your use of the Services, including your interaction with applications, advertising, products, and Services made available, linked to, or offered through the Services.
- To communicate with you for purposes related to the Services.
- To process your payment to prevent or detect fraud including fraudulent payments and fraudulent use of the Services.
- To communicate with you, either directly or through one of our service providers, for marketing, research, participation in contests, surveys and sweepstakes, or promotional purposes, via emails, notifications, or other messages, consistent with any permissions you may have communicated to us. If you do not wish for us to use your Personal Information for marketing purposes, you may contact us to opt out of your Personal Information for such purposes, as further described.
- To give you features, information, advertising, or other content based on your specific location.
Sharing Your Personal Information
We do not sell your Personal Information. We share your Personal Information only as described below:
- Law Enforcement and Data Protection Agencies: We will share your Personal Information when we in good faith believe it is necessary for us to meet requirements of applicable law; or respond to valid legal process, such as a court order, or a subpoena.
Data Retention and Deletion
We keep your Personal Information if necessary to provide you with the Services and for legitimate and essential business purposes. However, If you submit a written request we will delete or anonymize your Personal Information so it no longer identifies you, unless we are legally required to maintain certain Personal Information, including situations such as:
- If there is an unresolved issue relating to your Account, we will retain the Personal Information until the issue is resolved;
- Where we must retain the Personal Information for our legal, tax, audit, and accounting obligations, we will retain the Personal Information for the period required by applicable law; and/or,
- Where necessary for our legitimate business interests such as fraud prevention or to maintain the security of our users.
How We Protect Your Personal Information
The security of your Personal Information is important to us. We implement generally accepted technical measures to protect your Personal Information. We have put various policies into practice including pseudonymization, and encryption, using Standard Secure Sockets Layer (SSL) software, to guard against unauthorized access and unnecessary retention of Personal Information in our systems.
Your password protects your Account, so we encourage you to use a unique and strong password, limit access to your computer and browser, and log out after having used the Services.
We will notify you and any applicable regular of a breach where we are legally required to do so.
Personal Information of Children
Our Services are offered to you if you are 18 years of age or older. If you are under the age of 18, please do not use or access our Services.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your Personal Information. This includes:
Asking for access to your Personal Information. This enables you to receive a copy of the Personal Information we hold about you and to check that we are lawfully processing it.
Ask for correction of the Personal Information that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Ask for deletion of your Personal Information. This enables you to ask us to delete or remove Personal Information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your Personal Information where you have successfully exercised your right to object to processing (see below), where we may have processed your Personal Information unlawfully or where we must delete your Personal Information to follow local law. We may not always be able to follow your request for legal reasons which will be notified to you at the time of your request.
Object to processing of your Personal Information where we are relying on a legitimate interest (or those of a third party) and you consider that it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your Personal Information for direct marketing purposes. Sometimes, we may show we have compelling legitimate grounds to process your information which override your rights and freedoms.
Ask for restriction of processing of your Personal Information. This enables you to ask us to suspend the processing of your Personal Information in these scenarios: (a) if you contest the data’s accuracy, for the period necessary for us to verify the accuracy of the data; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data, for the period necessary for us to verify whether we have overriding legitimate grounds to use it.
Ask for the transfer of your Personal Information to you or to a third party. We will provide to you, or a third party you have chosen, your Personal Information in a structured, commonly used, machine-readable format. Note that this right only applies to Personal Information being processed by automated means which you first provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent (opt out) at any time where we are relying on consent to process your Personal Information. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent or any processing carried out on other legal bases. If you withdraw your consent, we may not provide certain products or the Services to you. We will advise you if so when you withdraw your consent.
If you wish to exercise any of your rights set out above, please contact us at [email protected].
Changes to the Privacy Policy
We may amend or update this policy. We will provide notice of changes under law. Your continued use of the Service after any updates take effect will be acknowledgment and acceptance of those changes. If you do not wish to accept an update to this policy, you may cancel your use of the Services.
Terms
This Privacy Policy is incorporated into our Terms of Service.
How to Contact Us
Email [email protected], or telephone 1-202-802-0646.
Updated: 13 Dec 2023